PostgresQL not installing VC++ runtime installer error

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PostgresQL not installing VC++ runtime installer error

Postby DomMazzetti » Mon Jun 20, 2022 6:12 am

When I try let installer install PostgresQL this happens
https://i.gyazo.com/361ae1c2d91384cf8f2 ... e5f328.png
-an error occurred executing the VC++ runtime installer

Same thing happens when I manually donwnload and install theese:
postgresql-9.6.24-1-windows-x64.exe
postgresql-10.21-1-windows-x64.exe

I tried installing postgres with --install_runtimes 0
but get this error message:
https://i.gyazo.com/5bee183d8fdf96c021b ... 535c40.png

can you please advise on hos to fix this? I am at the end of my wits!
DomMazzetti
 
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Re: PostgresQL not installing VC++ runtime installer error

Postby Flag_Hippo » Mon Jun 20, 2022 12:00 pm

If you're using any security software that could be interfering then try temporarily uninstalling it (turning it off or disabling it might not be enough), restart your computer and then run the v10.21installer again by right-clicking the installer file and running as administrator. If that install also fails then please attach this file to a Support Ticket where a support technician can assist you further:

C:\Users\{Windows Login}\AppData\Local\Temp\install-postgresql.log

Regardless of what happens above reinstall your security programs afterwards. If you do not see the AppData folder in Windows File Explorer then please refer to this guide.
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Re: PostgresQL not installing VC++ runtime installer error

Postby Aelustelin » Mon Jun 20, 2022 10:06 pm

I have also been getting this error for about 2 weeks. I cannot install the software at all.
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Re: PostgresQL not installing VC++ runtime installer error

Postby Flag_Hippo » Tue Jun 21, 2022 4:53 am

Aelustelin wrote:I have also been getting this error for about 2 weeks. I cannot install the software at all.

If you haven't tried manually downloading and installing PostgreSQL see this thread as that usually resolves the runtime error.
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Re: PostgresQL not installing VC++ runtime installer error

Postby DomMazzetti » Mon Jul 18, 2022 8:12 am

Flag_Hippo wrote:If you're using any security software that could be interfering then try temporarily uninstalling it (turning it off or disabling it might not be enough), restart your computer and then run the v10.21installer again by right-clicking the installer file and running as administrator. If that install also fails then please attach this file to a Support Ticket where a support technician can assist you further:

C:\Users\{Windows Login}\AppData\Local\Temp\install-postgresql.log

Regardless of what happens above reinstall your security programs afterwards. If you do not see the AppData folder in Windows File Explorer then please refer to this guide.


Hello, I don't see the file, it still doesn't work for me :(
https://i.gyazo.com/8ffb54f9d541f3264d4 ... c3bb7b.png

I have only W10 native security and the real time portion has been turned off
DomMazzetti
 
Posts: 10
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Re: PostgresQL not installing VC++ runtime installer error

Postby Flag_Hippo » Mon Jul 18, 2022 10:36 am

Please zip/compress all the 'installbuilder_install' files and attach the resulting file to a Support Ticket.
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