Ignition Hand Importing

Questions and discussion about PokerTracker 4 for Windows

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Ignition Hand Importing

Postby builder680 » Thu Jun 23, 2022 1:05 am

I've used this software for about 3 weeks now to import my downloaded hand-histories from Igntion NL Microstakes. It's very handy. I'm now trying to use it to download PLO hands from the same site. But, when I import the hands, it says they were processed in the application and the hands show up in the "processed" folder, but my total hands shown does not change even when I "clear all filters above" on the Graphs tab. It only shows the number of NL hands I have played. What kind of mistake could I be making here?
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Re: Ignition Hand Importing

Postby Flag_Hippo » Thu Jun 23, 2022 5:25 am

Please attach a screenshot of your entire PokerTracker 4 report windows Support Ticket along with a sample of the PLO hands you have imported either here or privately in a Support Ticket.
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Re: Ignition Hand Importing

Postby builder680 » Fri Jun 24, 2022 10:56 pm

Instead of using the "Setup Assistant" to import hands, I used the "Get hands from disk" method. For some reason, now I can see my PLO hands. Not sure why it won't work using the Setup Assistant method that I had been using, but oh well, it works :)
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