Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by sousacampos » Wed Jun 29, 2022 2:11 pm
Good afternoon
I formatted my computer...restored the backup, after that pokerstars Spin&Go hands...are not added to the database. The strange thing is that PT4 reads hands... even the hud on Spins doesn't work anymore, it even opens... but it doesn't show any status
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sousacampos
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by Flag_Hippo » Thu Jun 30, 2022 4:10 am
Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a
Support Ticket. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
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Flag_Hippo
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by sousacampos » Fri Jul 01, 2022 11:45 am
I will follow these instructions Flag_Hippo
ty
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sousacampos
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