problem when clicking player tags

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problem when clicking player tags

Postby pw9595 » Fri Aug 05, 2022 12:54 am

heyguys!

im using ldplayer + pokerbros elite-hud and obv pt4 :)

i have a very wierd problem tho, so when i try to make a player tag in the note editor and click on the tag sign it pops up for a milisec and goes aways again. sometimes when i press it multiple times super fast and hold the mouseclick im able to choose the colour. and sometimes when i restart everything it would also work normal again until some point. but i have no clue whats the problem tbh.

i hope somebody can help, its sooooooooo annoying :(
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Re: problem when clicking player tags

Postby pw9595 » Fri Aug 05, 2022 12:56 am

https://vimeo.com/736749429

i loaded up a video of it
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Re: problem when clicking player tags

Postby Flag_Hippo » Fri Aug 05, 2022 5:38 am

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a Support Ticket along with your video. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
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