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Marius123 wrote:Winamax updated software to new version. Pt4 hud is working, but when moving mouse between table hud is blinking. How to fix it?
francisco_leite wrote:Hello, i have the same problem, but for me hud doesnt appaer at all. But PT4 is importing hands. Any solution?
Flag_Hippo wrote:francisco_leite wrote:Hello, i have the same problem, but for me hud doesnt appaer at all. But PT4 is importing hands. Any solution?
Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bundle to a Support Ticket so we can check your logs and follow up on this. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
francisco_leite wrote:Flag_Hippo wrote:francisco_leite wrote:Hello, i have the same problem, but for me hud doesnt appaer at all. But PT4 is importing hands. Any solution?
Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bundle to a Support Ticket so we can check your logs and follow up on this. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
Done, i'm waiting anwser from support.
tks
Flag_Hippo wrote:Marius123 wrote:Winamax updated software to new version. Pt4 hud is working, but when moving mouse between table hud is blinking. How to fix it?
This is required when tables are stacked or overlapping one another within a single Winamax playground. If you are able to size your playground so that all tables are shown without overlap by either making the playground larger or reducing the number of tables displayed then the HUD will not get hidden on the overlapped tables. If you are experiencing something different please report it in a Support Ticket with your support bundle (and a short video if possible):
Tutorial: Reporting A Problemfrancisco_leite wrote:Hello, i have the same problem, but for me hud doesnt appaer at all. But PT4 is importing hands. Any solution?
Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bundle to a Support Ticket so we can check your logs and follow up on this. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
Marius123 wrote:Winamax updated software to new version. Pt4 hud is working, but when moving mouse between table hud is blinking. How to fix it?
amba wrote:Someone solve the problem with blinking hud whan moove mouse to another table??? have the same problem .
Flag_Hippo wrote:amba wrote:Someone solve the problem with blinking hud whan moove mouse to another table??? have the same problem .
As mentioned above this is required when tables are stacked or overlapping one another within a single Winamax playground. If you are able to size your playground so that all tables are shown without overlap by either making the playground larger or reducing the number of tables displayed then the HUD will not get hidden on the overlapped tables. If you are experiencing something different please report it in a Support Ticket with your support bundle (and a short video if possible):
Tutorial: Reporting A Problem
TRNSLTR wrote:The same issue remains when playgrounds are turned off. So you can't fix it?
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