Upgraded to all stakes and still only tracking low stakes

Questions and discussion about PokerTracker 4 for Windows

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Upgraded to all stakes and still only tracking low stakes

Postby alexs48088 » Sun Nov 27, 2022 3:28 pm

I had the small stakes version and upgraded to the all stakes version and my hud and tracker wont show anything above 20 dollar tournaments still. On my account info it says all stakes, I downlaoded the latest version and still cant figure it out, anyone know what the issue is?
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Re: Upgraded to all stakes and still only tracking low stake

Postby Flag_Hippo » Mon Nov 28, 2022 6:55 am

Rebuilding the database cache should resolve this so if your database isn't that large do this:

1. Close any open poker tables and poker site software and stop PokerTracker 4 imports if that's running (or wait for it to finish).

2. In PokerTracker 4 click "Database -> Database Management".

3. Click your database line then "Rebuild Cache -> Full Cache Rebuild". This could take awhile so schedule accordingly.

4. If that finishes without errors or warnings reboot your computer before trying things out again.
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