Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by pink-noise » Tue Jan 31, 2023 7:41 am
Hey guys.
I have a problem - can't view hands history. I tried to import history form drive there's a message saying "import cancelled". I don't have any filters, the user is correct - it looks like there's a problem with import itself. Thanks in advance.
-
pink-noise
-
- Posts: 1
- Joined: Tue Jan 31, 2023 7:25 am
by Flag_Hippo » Tue Jan 31, 2023 12:45 pm
Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this problem and then attach your support bundle to a
Support Ticket along with the
file(s) you are importing. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
-
Flag_Hippo
- Moderator
-
- Posts: 14516
- Joined: Tue Jan 31, 2012 7:50 am
Return to PokerTracker 4
Users browsing this forum: NikosB_FM, Ventilatorrr, viliakas and 108 guests