Problems importing hands from PT4

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Problems importing hands from PT4

Postby Poquerman » Sun May 28, 2023 5:38 am

Hello everyone and thanks for reading this.
My problem is that I have requested my hand history several times from Pokerstars and when I try to download it to my PT4 I get a tab that says "THE STATS HAVE BEEN EXPORTED FROM A NEW VERSION OF POKERTRACKER. THEY CANNOT BE IMPORTED"
I have sent several messages to pokerstars explaining the problem and they send me again and again my hand history with the same problem.
The version of my PT4 is version 4.17.8 and it won't let me update to a higher one. So I don't understand what is happening.
Can someone please help me? How do I download my history?

Sorry for my English
Poquerman
 
Posts: 5
Joined: Fri Oct 28, 2022 5:27 pm

Re: Problems importing hands from PT4

Postby WhiteRider » Sun May 28, 2023 10:37 am

I replied to your duplicate post.
WhiteRider
Moderator
 
Posts: 53953
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problems importing hands from PT4

Postby Poquerman » Sun May 28, 2023 1:00 pm

Muchas gracias
Poquerman
 
Posts: 5
Joined: Fri Oct 28, 2022 5:27 pm


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 36 guests

cron