Importing problem

Questions and discussion about PokerTracker 4 for Windows

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Importing problem

Postby Raherst » Sun Jun 23, 2024 11:32 am

Hi
My HUD appears, however my hands,and stats do not show up in the "Today" tab, after playing a session. However they do show up in the "All Dates" tab.
Raherst
 
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Joined: Wed Feb 24, 2021 5:21 pm

Re: Importing problem

Postby WhiteRider » Sun Jun 23, 2024 12:05 pm

If you are playing at Ignition, WPN, GGPoker or a couple of other sites that is a known issue in PokerTracker v4.18.
These hands are importing with an incorrect time and this can impact if hands are displayed when a report is based on a specific time period such as the 'Play Poker' section however the hands will be visible in 'View Stats'. If you open a Support Ticket we can notify you when a fix is available and in the meantime you can revert to PokerTracker v4.17.15 here (unless you have also updated PostgreSQL beyond v12) where new hands will import with the correct time again. Unfortunately this will not fix hands that have already been imported - they will need to be purged from the database and reimported.
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Re: Importing problem

Postby Raherst » Sun Jun 23, 2024 3:06 pm

Thank you for the quick reply I did revert back, and all is in working order. :D

Thanks again
R
Raherst
 
Posts: 4
Joined: Wed Feb 24, 2021 5:21 pm


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