Replayer only showing Seats 1, 2, & 3

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Replayer only showing Seats 1, 2, & 3

Postby LT22 » Sun Dec 18, 2011 1:59 am

Is there something I'm doing wrong here or is this just messed up?

Image
LT22
 
Posts: 18
Joined: Tue Feb 05, 2008 10:35 pm

Re: Replayer only showing Seats 1, 2, & 3

Postby guitarizt » Sun Dec 18, 2011 4:10 am

I had the same problem with cake hh's from a few months ago. It works fine with recent hh's on merge though at least as far as I can tell so far.
guitarizt
 
Posts: 90
Joined: Fri Mar 07, 2008 5:18 pm

Re: Replayer only showing Seats 1, 2, & 3

Postby WhiteRider » Sun Dec 18, 2011 7:53 am

Please attach the hand history file for that session (or any session which shows the problem) to a Support Ticket so that we can check it out. Please post the ticket number here so that we can follow this up ASAP.
Thanks
WhiteRider
Moderator
 
Posts: 53961
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Replayer only showing Seats 1, 2, & 3

Postby LT22 » Sun Dec 18, 2011 3:48 pm

it's every hand I've played on Cake (just started playing there this month)

The 9-max replayer only shows 8 players...6max only shows 3 players

Do you want me to just upload all my hands?
LT22
 
Posts: 18
Joined: Tue Feb 05, 2008 10:35 pm

Re: Replayer only showing Seats 1, 2, & 3

Postby WhiteRider » Sun Dec 18, 2011 4:22 pm

If it happens for all of your hands just attach one 6-max session and one 9-max - that should be fine.
WhiteRider
Moderator
 
Posts: 53961
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Replayer only showing Seats 1, 2, & 3

Postby LT22 » Sun Dec 18, 2011 6:27 pm

I attached the files

Support Ticket ID: 115545
LT22
 
Posts: 18
Joined: Tue Feb 05, 2008 10:35 pm

Re: Replayer only showing Seats 1, 2, & 3

Postby WhiteRider » Mon Dec 19, 2011 6:31 am

This appears to be a seat numbering issue.
6-max tables do not use seat numbers 1 to 6, they use 1,2,3 and 8,9,10.
Similarly their 9-max tables use seat numbers 1 to 10 and miss out 6 - at least, it's 6 in this example so we'll need to check if these numbers are consistent.

Thanks for bringing this to our attention - I'll make the development team aware of this.
WhiteRider
Moderator
 
Posts: 53961
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 61 guests

cron
highfalutin