HUD hands and stats reset unexpected

Questions and discussion about PokerTracker 4 for Windows

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HUD hands and stats reset unexpected

Postby gordo415 » Sun Dec 18, 2011 2:42 am

During several STTs on Poker Stars the number of hands and corresponding stats reset !
So after, say, 62 hands into the STT some players still had stats for the full 62 hands whereas a couple of player stats had been reset and were only showing say 40 hands (including the hero) with corresponding stats.
These were players that I had never played against before( so had no previous hands/stats on them)

With 3 players left, the stats reset yet again so that the cumulative hands on each player were now reading 1 and started again from there!?

Please advise
Thanks

PS The overall experience with PT4 is simply fantastic!
Brilliant minds are definitely at work here!
gordo415
 
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Re: HUD hands and stats reset unexpected

Postby WhiteRider » Sun Dec 18, 2011 7:51 am

By default we have ranges set up so that you see stats from similar table sizes in the HUD. This is set by the "Number of players filtered" option in the Hud > Edit Hud Options window. This means that when you're you move from a full table to short-handed you stop seeing stats from hands played at full tables (because the dynamic is different there). However, I wouldn't expect to see some players showing different numbers of hands if they all started from scratch for this tournament.
If you see this again please take a screenshot and attach it to a Support Ticket along with the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu).
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