My HUD now don't work

Questions and discussion about PokerTracker 4 for Windows

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My HUD now don't work

Postby ManhattanCat » Sun Dec 18, 2011 9:19 am

I have duplicate the cash default hud to create a hew hud (AndyReptile) to have the same popus groups of the cash deault Hud but a new table group (similar to mine in PT3), and now nothings works correctly.
My new hud don't appear, if i choose default hud, appear the hud but not the stats (even if I click "set all to lifetime stats)....many problems also with the other HUD (harrington, pt3 classic etc.). these problems or in the replayer or at the tables
task not to have touched null of detail in the options.

screenshots:
hud ar dont' work.jpg

hud cash default dont' work.jpg

hud pt3 classic dont' work.jpg
ManhattanCat
 
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Re: My HUD now don't work

Postby kraada » Sun Dec 18, 2011 10:24 am

In PT4 click File --> Show Data Directory. In that directory is the PokerTracker4.log file and PokerTrackerHud4.log file - please attach both to a support ticket so that we can investigate exactly what is going on here for you.
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Re: My HUD now don't work

Postby Josh » Sun Dec 18, 2011 4:57 pm

This looks like the result of the alias-removal bug that was fixed in 4.01.2. Did you remove an alias prior to updating to 4.01.2? If so, you'll unfortunately need to create a new database and re-import your hands.
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