v4.01.8

Questions and discussion about PokerTracker 4 for Windows

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v4.01.8

Postby QTip » Fri Feb 03, 2012 5:55 pm

I just downloaded the latest bet. Now no results will load on any screen. It just keeps saying "Loading..."

Just wondering if I'm the only one.
QTip
 
Posts: 68
Joined: Fri Mar 21, 2008 12:22 am

Re: v4.01.8

Postby QTip » Fri Feb 03, 2012 5:57 pm

I did reinstall 4.01.06, and it works correctly.
QTip
 
Posts: 68
Joined: Fri Mar 21, 2008 12:22 am

Re: v4.01.8

Postby WhiteRider » Sat Feb 04, 2012 6:42 am

Please update again and if you see the same problem then let it run for a while (15 minutes, say) and then attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket so that we can see what is going on.
Thanks.
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Re: v4.01.8

Postby QTip » Sat Feb 04, 2012 5:32 pm

WhiteRider wrote:Please update again and if you see the same problem then let it run for a while (15 minutes, say) and then attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket so that we can see what is going on.
Thanks.


It worked this time, thanks.
QTip
 
Posts: 68
Joined: Fri Mar 21, 2008 12:22 am

Re: v4.01.8

Postby WhiteRider » Sat Feb 04, 2012 6:09 pm

Great - thanks for letting us know.
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