Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by kraada » Mon Dec 17, 2012 11:34 am
What firewall/antivirus are you using? Are you using our latest PT4 beta?
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kraada
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by petitpoisson » Mon Dec 17, 2012 11:37 am
4.05.9 for PT4 & norton ...
he make me the same before the update (4.05.5)...
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petitpoisson
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by kraada » Mon Dec 17, 2012 4:15 pm
Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a
support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.
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