Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by ziggyzmo » Sat Apr 27, 2013 5:08 am
Hi,
I'm trying PT4 before buying it.
I'm playing on bwin.
It seems hud is not working well. Sometimes it appears on sng and sometimes not. But hands are correctly imported. I tried also on an non sng tournament and hud never appeared.
What's annoying is that it sometimes works and sometimes not...
Thanks for your help.
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ziggyzmo
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by WhiteRider » Sat Apr 27, 2013 7:51 am
Please read the
Hud Troubleshooting Guide for solutions to common issues and a link to how to report your problem for further investigation if it doesn't help.
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WhiteRider
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by malaas » Sat Feb 17, 2018 11:52 am
Hello, after the PT4 appears until the latest version, there are no statistics on the table. Just the rectangle that stands in the middle of the table and there are no articles on how to fix the problem ????
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malaas
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by Flag_Hippo » Sat Feb 17, 2018 2:56 pm
Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our
support system with your log file so we can see what is going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.
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Flag_Hippo
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