PT v4.10.6 problem

Questions and discussion about PokerTracker 4 for Windows

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PT v4.10.6 problem

Postby Built-byTilt » Thu Feb 13, 2014 3:16 am

My HUD is having a few problems after the update. I can't see my results, statistics, or graphs. The only thing that shows up is a red line of text where the graph should be and paragraphs of red text where statistics, hands and results should be. For example, when I click the button View Stats, and then Results there isn't a graph only a red line of text. Under the graphs there aren't stats just a jargon of red text.

I am not having any problems using the HUD while I am playing, I still see other players' stats and hands are successfully being imported.

Not sure if these facts matter but: I play zoom... I play on Pokerstars.. I use a PC..

Any help would be great, thanks
Built-byTilt
 
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Re: PT v4.10.6 problem

Postby WhiteRider » Thu Feb 13, 2014 4:36 am

Please reboot your computer and then run the v4.10.8 installer (or re-run it if you're actually using v4.10.8 instead of v4.10.6) to make sure that all of the files are up to date.

PT4 Download Page

If you still have the problem please open a Support Ticket and report your problem - attach a screenshot along with your log file so that we can see what you see.
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