HUD shows statistic no for all players

Questions and discussion about PokerTracker 4 for Windows

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Re: HUD shows statistic no for all players

Postby APerfect10 » Fri Apr 04, 2014 3:43 pm

We pushed out a fix for this Zoom HUD issue approximately two hours ago.

With both PokerStars & PokerTracker closed, first start PokerTracker 4 and a file will be updated which will resolve the issue.

You can then proceed to open PokerStars and the Zoom HUD should display properly.

Best regards,

Derek
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Re: HUD shows statistic no for all players

Postby Watsmetjou » Fri Apr 04, 2014 4:06 pm

Awesome guys, thanks for the quick fix
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Re: HUD shows statistic no for all players

Postby One23drumm » Sat Apr 05, 2014 1:57 am

I don't see the problem at my tables anymore, thanks for fix )
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Re: HUD shows statistic no for all players

Postby infinitewaters » Sat Apr 05, 2014 2:05 am

I'm still having the issue. Mainly it's the cutoff HUD display not showing. I've downloaded 4.10.9 again and restarted my system. Closed and restarted both programs as directed. Also fiddled with 'running as administrator.' Not sure what else to do..
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Re: HUD shows statistic no for all players

Postby fnopeaw » Sat Apr 05, 2014 3:10 am

I have the problem too, nothing has changed.
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Re: HUD shows statistic no for all players

Postby Lepych » Sat Apr 05, 2014 5:16 am

Have the same problem. Nothing has changed :((((((((( No any files downloaded after restarting pt4 (or i just dont see it)
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Re: HUD shows statistic no for all players

Postby kraada » Sat Apr 05, 2014 8:28 am

Open PT4 and in the menu go to File > Open User Data Folder then close down PT4 and all of your poker sites.
In the window that opened go do the Config/AutoFiles folder. You should see a file called "stableFileList.ini" - delete that file. Then restart PT4 and let me know if you still have trouble. Reinstalling PT4 won't make a difference here.
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Re: HUD shows statistic no for all players

Postby Lepych » Sat Apr 05, 2014 12:07 pm

Seems like fixed for me, ty
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Re: HUD shows statistic no for all players

Postby fnopeaw » Sat Apr 05, 2014 12:48 pm

Your tip worked kraada. After doing that Pt4 updated the needed files. Thanks.
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Re: HUD shows statistic no for all players

Postby infinitewaters » Sat Apr 05, 2014 2:45 pm

I think it worked for me too. Some players HUDs still aren't showing but I think that's because I'm just starting out playing Zoom so I don't have hands on a lot of the players yet.
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