HUD not working on iPoker speed tables

Questions and discussion about PokerTracker 4 for Windows

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HUD not working on iPoker speed tables

Postby Raziel12 » Thu Jun 12, 2014 6:23 pm

Hello,

I have the latest version of PT4 and the HUD is not working on iPoker speed/rush tables. Please let me know if more ppl experience the same problem.

Thanks
Raziel12
 
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Re: HUD not working on iPoker speed tables

Postby WhiteRider » Fri Jun 13, 2014 3:22 am

Please check your settings and be sure to follow the exact startup procedure for Rush and Speed.

If you still have problems please open a Support Ticket and report your problem so that we can see what is going on.
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Re: HUD not working on iPoker speed tables

Postby Raziel12 » Sat Jun 14, 2014 7:27 pm

well actually the HUD works when I only play cash on ipoker, but if I also play MTTs on pokerstars, than HUD works only for PS
Raziel12
 
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Re: HUD not working on iPoker speed tables

Postby kraada » Sun Jun 15, 2014 10:29 am

iPoker Speed tournaments are not yet supported. If you want to receive notification when support for them becomes available please create a support ticket and request to be linked to Bug#5335.
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Re: HUD not working on iPoker speed tables

Postby Raziel12 » Sun Jun 15, 2014 7:39 pm

hi,
u misunderstood, I play cash speed on ipoker and normal MTTS on pokerstars, HUD works when I only play cash on ipoker but if I also play mtts on pokerstars the HUD does not work on cash speed ipoker and works only on pokerstars
Raziel12
 
Posts: 45
Joined: Sat Mar 14, 2009 2:42 pm

Re: HUD not working on iPoker speed tables

Postby WhiteRider » Mon Jun 16, 2014 3:17 am

Please enable logging (Configure > Options) and restart PT4 and your poker sites. Start a tournament at PokerStars then join a Speed table at iPoker. If the Hud does not appear please attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket along with a screenshot of the Speed table and the hand history file for the session.

Tutorial: Reporting a problem
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