Hand counter bug

Questions and discussion about PokerTracker 4 for Windows

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Hand counter bug

Postby opm » Sun Aug 03, 2014 6:07 pm

WRONG BOARD - please move to PT4 !!

Hello,

was this problem here ever solved? https://pt4.pokertracker.com/forums/vie ... 6&p=218540

When I play a HU SnG against someone the hand counter goes crazy. It jumps from hand #4 to hand #6 oder # 14 after ONE hand that was played.

How to fix this? YES, i reinstalled the program.

Bye
opm
 
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Re: Hand counter bug

Postby WhiteRider » Mon Aug 04, 2014 3:50 am

It is possible that your Hud filters could be causing that behaviour - for example if a player's stack size changes between hands and you have the tournament stack filters enabled.

If that doesn't explain it then please open a Support Ticket and report your problem. Be sure to attach screenshots to illustrate along with the hand history files and PokerTracker4.log so that we can see what is going on.
WhiteRider
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