Hand import speed <= 20 per sec

Questions and discussion about PokerTracker 4 for Windows

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Hand import speed <= 20 per sec

Postby js2002 » Tue Oct 28, 2014 6:27 am

Hi,

I got a fast WD hdd, which did up to 80 hands per sec.
Since the cache update the speed went down to 20. What can I do to improve it? Deactivate cache at some stats?!

When I play 9 tables at stars the hud is also lagging a lot.
js2002
 
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Re: Hand import speed <= 20 per sec

Postby kraada » Tue Oct 28, 2014 8:17 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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