Phantom stats appearing on my HUD

[noname81]

HI

I keep getting random stats showing up on my HUD. I Posted a screen shot of the problem. I am also finding my HUD very laggy.

[WhiteRider]

I don't see the PT-icon at that table - have you moved it so that it is outside the table?
Was the Hud running and working at other tables? How long had this table been open?
This is a custom Hud - do things work normally if you use a built-in Hud?

[Nille20]

This is the problem everyone at zoom tables have last days

[kraada]

Anybody continuing to have problems with Zoom should first restart your computer and then restart PT4 using the Logging Enabled link before starting PokerStars -- this will ensure that you have the latest Zoom files. If you continue to have trouble at that time, please send us your log file - that will help us figure out why the fix is not working for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

[Nille20]

we have tried that many times already. ..

[kraada]

We appreciate everyone who works with us to get us the logs we need to get the next fix together. If we already have your logs in a ticket then there's nothing else to do but wait until we have the next fix ready.