New Problem at 16nl Zoom tables - HUD stats wrong

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

New Problem at 16nl Zoom tables - HUD stats wrong

Postby TrustySam » Sat Jan 17, 2015 4:23 pm

Here's a sample screen cap - the problem seems to be happening more frequently now, so figured I'd better let you guys know - the sample here is on the button, with the stats showing for the wrong person:

Image


Thanks for all the hard work you've all been doing with trying to get HUDs working at zoom tables, and with the freezing - those two things seem to be better now ... there's just this new thing ...
TrustySam
 
Posts: 70
Joined: Fri Jan 20, 2012 12:46 pm

Re: New Problem at 16nl Zoom tables - HUD stats wrong

Postby TrustySam » Sat Jan 17, 2015 5:07 pm

PS Oh, and it's not related to preferred seating - the stats showing are for someone who isn't even at the table, and there were no stats showing anywhere on the table for the player on the button
TrustySam
 
Posts: 70
Joined: Fri Jan 20, 2012 12:46 pm

Re: New Problem at 16nl Zoom tables - HUD stats wrong

Postby WhiteRider » Sat Jan 17, 2015 5:22 pm

We have a known problem where some Zoom hands are missed so the Hud doesn't update. We've only seen this at 25c 6-max Zoom tables so far, but it's possible the same issue affects 16c tables less frequently. The development team are investigating this and I hope we'll have a fix soon, but until we establish what the problem is I can't promise what the timescale will be.
WhiteRider
Moderator
 
Posts: 53984
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 57 guests

cron