HUD doesn´t work with MTT on 888poker

[braNCR]

The HUD doesn´t work with tournaments in poker888. I tried with cash tables and it´s Ok but in tournaments not.The hands are imported , but the hud doesn't work.
does anyone has the same problem ? This problem started around 2 weeks ago , before of that the hud worked pretty well.

[Flag_Hippo]

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with your log file so we can see what is going on. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window - the file we need is the text file called PokerTracker4 that is in that folder.