Pokerstars Zoom Hud issue

Questions and discussion about PokerTracker 4 for Windows

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Pokerstars Zoom Hud issue

Postby Travbana » Tue Feb 09, 2016 12:21 pm

I am using a two panel hud (two different groups for hud stats) . The second groupe doesn't ever show up for the player on the button. For everyone else it always works properly.
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Re: Pokerstars Zoom Hud issue

Postby kraada » Tue Feb 09, 2016 2:39 pm

Does it show for regular (non-zoom) tables?
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Re: Pokerstars Zoom Hud issue

Postby Travbana » Tue Feb 09, 2016 4:45 pm

For normal tables it works correctly.
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Re: Pokerstars Zoom Hud issue

Postby kraada » Tue Feb 09, 2016 5:25 pm

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. If you could include a screenshot showing the missing panel that would be useful as well.
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