videos not working

Questions and discussion about PokerTracker 4 for Windows

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videos not working

Postby jimjo » Fri Apr 22, 2016 4:32 am

i cannot get the videos to work it says i must DL flash and it won't DL on my W10 please assist.
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Re: videos not working

Postby kraada » Fri Apr 22, 2016 7:24 am

Please follow the steps here to download the proper Flash plugin.
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Re: videos not working

Postby Ryuuketsu » Sun Feb 26, 2017 6:50 pm

Hi I've installed Flash Player for firefox as told here: https://www.pokertracker.com/guides/PT4 ... -tutorials
But when I try to play a video, I've got a screen with the Videolan icon, a clicking play won't do anything.

Do you have any idea what the problem is?

Good evening to you all
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Re: videos not working

Postby Flag_Hippo » Mon Feb 27, 2017 7:45 am

I don't know how VLC would be intercepting the videos as they're served as .flv or .mp4 (HTML5) and played in the browser in PokerTracker 4 however you can watch all of our videos in your web browser here.
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Re: videos not working

Postby Ryuuketsu » Mon Feb 27, 2017 2:55 pm

Hi FlagHippo, thank you for your answer
I don't know too how it would intercept it. It had already noticed the link of the videos, but I was just wondering if it was possible to see them in PT4.

I installed the firefox version of flash player as told in the instructions of PT4, but do you think it's necessary to have IE version?
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Re: videos not working

Postby Flag_Hippo » Mon Feb 27, 2017 7:26 pm

PokerTracker 4 needs the Firefox version of flash player for the videos to play in PokerTracker 4. I also set VLC as the default for player for .flv and .mp4 files and wasn't able to reproduce this problem so if you uninstall VLC player and reboot your computer can you view the videos in PokerTracker 4?
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Re: videos not working

Postby Ryuuketsu » Tue Feb 28, 2017 4:58 pm

Hi FlagHippo, I need Vlc for my personal use, so I'd better not uninstall it. I think I'll watch the videos on the internet link. Are they all listed?
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Re: videos not working

Postby Flag_Hippo » Tue Feb 28, 2017 7:19 pm

Yes all the videos in PokerTracker 4 are available to view here.
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Re: videos not working

Postby Ryuuketsu » Thu Mar 02, 2017 7:17 pm

Thank you FlagHippo, I'll do it that way so
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