error conecting to the default database

[ruimdg]

hi i reinstalled pt4 on a new windows now it say cant conect to default database can someone help me for $ since on alot of years i never asked help on support created a ticket yesterday got no response so far

[ruimdg]

how many time support takes to reply for someone that play for a living cant be days stopped are everyone on hollidays or what

[kraada]

We do our best to get a reply to everyone within 24 hours.

What is your ticket number? I'll see what I can do to escalate an answer for you.

[ruimdg]

hello thanks i dont want to be rude or something but when we have to pay bills we have more pressure to play my Ticket #: 230810

[kraada]

What version of PostgreSQL did you have before you changed things around?

[ruimdg]

it was the default one 9.3 but already tryed reinstall everything from begginingand let pt4 install the sql got same result

[kraada]

Changing PostgreSQL versions requires work - I'd recommend uninstalling 9.5 and reinstalling 9.3. That should work better for you and has the potential to keep your databases around - switching to 9.5 your 9.3 data folder will not be usable.

[ruimdg]

just got everything default same error and still any help pretty disapointed with suport so far

[ruimdg]

didnt expected the problem could be caused by too many premium huds just posted it here because it can quickly help someone on future

[kraada]

Thanks for the update.