PT4 and bwin.be combo

Questions and discussion about PokerTracker 4 for Windows

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PT4 and bwin.be combo

Postby DJSirMatthew » Thu Aug 25, 2016 5:52 am

Hey,

I know bwin is a party skin, but it seems bwin.be (Belgian version) isn't recognized by PT4 as party skin? I can import hand histories after playing from directory just fine, but I can't track hands while playing, no HUD, no active tables according to PT4. Any advice how to set this up? Thx
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Re: PT4 and bwin.be combo

Postby kraada » Thu Aug 25, 2016 7:32 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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Re: PT4 and bwin.be combo

Postby DJSirMatthew » Thu Aug 25, 2016 10:08 am

kraada wrote:Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

Did all that and after the first hand the HUD popped up and now it seems to be tracking fine (auto detect still claims no party directories are found). I probably just had to restart PT4 orso...
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