PokerTracker

I've had this problem for quite some time, but gave up months ago when nothing worked (rebuilding cache -upgrading to latest version of postgressq etc etc) I thought it was just with some of the premium huds that I bought but when I started using a copy of the default tournament HUD it also crashed, it just crashes on Spins and not in regular sit n gos.

It usually saves one or 2 or sometimes even more changes but eventually clicking save layout no longer works, there is no error message, the only indication that I have that something has gone wrong is when I click on Stop importing hands and I have to close PT4 via Task Manager.

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

Thanks. I have submitted a report ticket.