For any tournaments with incorrect data you can update the information manually using the Tournament Results window. To open the Tournament Results window either right-click the selected tournament(s) and choose Edit Tournament or click the Edit Tournament Results button in the sidebar when viewing the Results page.
Guide: Updating Tournament Information ManuallyFor the most accurate results make sure you are saving and importing PokerStars tournament summaries as well as the hand histories. We recommend that you have Tournament Summaries set to save in PokerStars (Settings -> Playing History -> Tournament Summaries) and set to import into PokerTracker 4 (in Configure -> Sites & Import Options -> PokerStars).
Guide: PokerStars Tournament SummariesIf you have any further trouble please include all relevant information detailing the problem (calculations, screenshot(s)) and
compress the hand history/tournament summary files for any tournaments which don't work for you and attach them to a
Support Ticket.