ipoker not showing todays hands new install?

Questions and discussion about PokerTracker 4 for Windows

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ipoker not showing todays hands new install?

Postby superswift99 » Fri Mar 17, 2017 10:28 am

hi
using betfred, on windows 10. had a look and i think i've installed everything correctly. hud is working but i cannot view any hands?
any idea's anyone?
thanks
superswift99
 
Posts: 11
Joined: Fri Mar 17, 2017 10:11 am

Re: ipoker not showing todays hands new install?

Postby NuDub60 » Fri Mar 17, 2017 11:34 am

Hi
I don't have solution, But I get the same problem with PokerStars.fr.
My hands are ok in Play Poker, but when I finish my session I can't see any hands in View Stats>Result or stats.
I delete my database for create a new one but I try today but I can only see sessions but no hands in the session.
Here is the session view :
Image

Here is where normaly I saw hands :
Image

Where is the problem ? Database ? PT4 need to be re-install ?
I've got the problem with my old database so I delete it but same problem with the new one

Thanks for your help
NuDub60
 
Posts: 5
Joined: Sun Aug 23, 2015 7:31 am

Re: ipoker not showing todays hands new install?

Postby WhiteRider » Fri Mar 17, 2017 11:36 am

Try right clicking in the blank report and choose Configure Report then click 'Restore to Defaults'. If that doesn't show you the hands again then please open a Support Ticket and report your problem so that we can check your logs and see what is going on.
WhiteRider
Moderator
 
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Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: ipoker not showing todays hands new install?

Postby NuDub60 » Fri Mar 17, 2017 11:57 am

Hi
thx for your answer. your solutilon work for me
NuDub60
 
Posts: 5
Joined: Sun Aug 23, 2015 7:31 am


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