by APerfect10 » Thu Apr 13, 2017 11:02 am
Unfortunately, we will no longer be able to support Microgaming's cash games.
Microgaming is rolling out a change across their network where hand histories are only written when you contribute money to the pot. If you do not contribute money to the pot then no hand histories are written.
Due to this change, we are forced to no longer support Microgaming's cash games. Since Microgaming has not made this change to tournaments, we will continue to support Microgaming tournaments as long as hand histories are written for every hand.
Why do we have to end support? If we imported only hands where you contributed money to the pot, it would directly render many stats as incorrect and greatly skew other stats. We cannot import data into PokerTracker that results in invalid stats which could negatively impact you the user and your decisions.
If you are unhappy with this change then we suggest that you contact Microgaming to voice your displeasure. It is our opinion that as long as you pay the blinds, you should have access to play until you no longer want to pay the blinds. And as long as you are paying the blinds and dealt into a hand that you should have complete access to those hands that you paid for and were dealt into.
Best regards,
Derek