PT4 Problem

[IMjack1]

Hello guys,

I need a little help: today my PT4 doesn't work! When i try to log in this message appear: "Unable to login to database (postgres). Reason: could not connect to server: Connection refused..." what to do?

Thank you very much

[Flag_Hippo]

Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in C:\Program Files (x86). Once it's deleted, reboot and try starting PokerTracker 4 again.

[IMjack1]

Hi, thanks for helping me!

I can't find the postmaster.pid file you said.. I sought in every folder but there isn't

[IMjack1]

I solved it!

Thank you very much!

[Flag_Hippo]

Thanks for the update.