Import from e-Mail

Questions and discussion about PokerTracker 4 for Windows

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Import from e-Mail

Postby kearney » Sun Jul 23, 2017 1:07 pm

Hi!

I cannot import my hand history from my gmail acount (wrong username or password), gmail reports unsafe activity. I have allowed the access for low security apps, but still not working. Accessing my other mailaccount is also not possible as, I get "TLS/SSL handshake rval -1, error: error: 1408F10B:SSL routines: SSL_Get_RECORD:wrong version number [1]

Thx for your help.
kearney
 
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Re: Import from e-Mail

Postby Flag_Hippo » Sun Jul 23, 2017 7:11 pm

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with your log file. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.
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