Result Tournament - gives incorrect $ won? [help]

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Result Tournament - gives incorrect $ won? [help]

Postby Veasel » Thu Jul 27, 2017 6:33 pm

I'm playing spin and go on pokerstars and I just noticed that the C net results is is bugged.

The winning from both of these hands are 4x (120$-30) but it says that C net won is 54.60$ which undoubtedly looks wierd.

I found around 20 of these incorrect buggs when looking at this month which is 1k game sample size.

https://gyazo.com/12177c73a9dc12547a391d2e349d1541
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Re: Result Tournament - gives incorrect $ won? [help]

Postby Flag_Hippo » Fri Jul 28, 2017 5:35 am

Are you saving and importing PokerStars tournament summaries as well as the hand histories? For the most accurate results you should have your Tournament Summaries set to save in PokerStars (Settings -> Playing History -> Tournament Summaries) and set to import into PT4 (in Configure -> Sites & Import Options -> PokerStars). Also for any tournaments with incorrect data you can update the information manually using the Tournament Results window. If you have any further trouble please include all relevant information detailing the problem in a Support Ticket along with a compressed sample of hand history and tournament summary files for any tournaments which don't work for you.
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