Poker tracker wont start.

Questions and discussion about PokerTracker 4 for Windows

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Poker tracker wont start.

Postby uberslug » Wed Sep 20, 2017 7:27 am

Hey just had an update on my computer and my pt4 wont start up and I recieve this error message
https://gyazo.com/025d1314e22f6e62589a9a8ad23ce6eb


Iv had this problem before and usually I either just try to start postgreSQL by going to services or disable my anti virus which is windows defender.

However i cant restart postgreSQL and turning off windows defender does not work either.

Any suggestions?
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Re: Poker tracker wont start.

Postby Flag_Hippo » Wed Sep 20, 2017 1:55 pm

Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in C:\Program Files (x86). Once it's deleted, reboot and try starting PokerTracker 4 again.
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