loading hands problem

Questions and discussion about PokerTracker 4 for Windows

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loading hands problem

Postby YoshuaPC » Mon Oct 30, 2017 3:14 am

the hud is working but pt4 dosent save the hands, i get this error, any idea?

Error:Unable to execute query:Fatal Error;Reason:Error: (ERROR:syntax error at or near "FROM" LINE 1:SELECT FROM tourney_hand_summary,tourney_summary WHERE (t...^)

pls help ;(
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Re: loading hands problem

Postby Flag_Hippo » Mon Oct 30, 2017 6:37 am

Please enable logging, reproduce this problem and then send your log file to us in a Support Ticket so we can see the full details of this error. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.
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