ipoker Hand reading error

[SilvioSoprano]

Hand Histories seem to be running into import problems. In "View import Status" I'm getting; Error: iPoker: Warning: Invalid rake in hand # Any ideas? Its been importing ok in the last few day I've been playing.

[LukaPotocar]

I am having the same problem.

[Kanario]

Me as well, since this morning, many hands seem that they had not existed. And it´s happening at some tables, not at all of them ¿?

[Maquedano]

Same here.

[Paxis]

Me too.
I am playing Six Plus.
Pls fix it

[venturi]

Same problem here. ipoker.es

[INST35]

same

[Flag_Hippo]

This issue seems to have been caused by an iPoker update so for anyone experiencing this can you please send us a sample of these hands in a Support Ticket and let us know what location you are playing from (Spain, France e.t.c.) along with the version number of your iPoker software (e.g. 17.9.3.4) which is displayed in the top left of the iPoker lobby.

[Kanario]

Hi Flag_Hippo,
I play from Spain (.es), and the version of the client software is 17.7.8.3 I can´t send a sample of these hands because I can´t find then in the Processed folder. PT4 just detected them as "invalid" hand so they were not imported (I think)

[pocket8perry]

Hi, I am playing from UK and getting the same. ipoker version 17.7.8.3 And I am also unable to provide examples as the hands are not saved anywhere (due to being invalid?)