Spin and Go Max (Pokerstars)

Questions and discussion about PokerTracker 4 for Windows

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Spin and Go Max (Pokerstars)

Postby pasopvirpot » Sat Nov 11, 2017 8:48 am

I have downloaded the Pokerstars 30 day demo to test, but seems that Spin and Go Max games hand history is not supported? Please confirm?
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Re: Spin and Go Max (Pokerstars)

Postby Flag_Hippo » Sat Nov 11, 2017 10:14 am

Support for these games was added in PokerTracker v4.14.27. Are you having an issue just with this gametype or all gametypes? We have a guide for getting things setup with PokerStars here:

PokerStars Configuration Guide

PokerTracker 4 only supports English so both hand histories and poker table graphics such as the "Fold" button all need to be in English.
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Re: Spin and Go Max (Pokerstars)

Postby pasopvirpot » Sat Nov 11, 2017 12:57 pm

Thanks for the quick reply, much appreciated. Think the issue may not relate to Spin and Go Max only.

I'm getting the following when trying to import from the hand history email:

05:32:17 pm: PokerStars: Starting auto-import.
05:32:17 pm: PokerStars: Stopping auto-import.
09:11:30 pm: Importing files from email...
09:11:30 pm: Downloading email: Fwd: PokerStars Hand History Request - last 1 week of play
09:11:34 pm: Importing email: Fwd: PokerStars Hand History Request - last 1 week of play
09:11:34 pm: Warning: PokerStars: Unrecognized game type: (Line #6)
09:11:34 pm: Warning: PokerStars: Unrecognized game type: (Line #22)
09:11:34 pm: Warning: PokerStars: Unrecognized game type: (Line #36)
09:11:34 pm: Warning: PokerStars: Unrecognized game type: (Line #49)
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Re: Spin and Go Max (Pokerstars)

Postby Flag_Hippo » Sat Nov 11, 2017 3:31 pm

Are the hands being emailed in English? If not you can change that via 'PokerStars Client -> Tools -> History & Stats -> Get Hand History -> Language'.
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Re: Spin and Go Max (Pokerstars)

Postby artorollin » Wed Dec 06, 2017 5:41 am

Hi, unfortunately some of my Spin max BIs are tracked wrong in PT v4.15 .. For example a 100$ spinmax shows up as $94,50+$19,50+$5,50 which =$119,50 and not 100$
.. some of them are being tracked correctly but some not.. if added a picture of it
Please help
Attachments
spinmax.JPG
spinmax.JPG (21.25 KiB) Viewed 1953 times
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Re: Spin and Go Max (Pokerstars)

Postby Flag_Hippo » Wed Dec 06, 2017 1:54 pm

This issue will be resolved in the next official release. If you want to be automatically notified when that's available and/or have access to an alpha version to test the fix then please open a Support Ticket.
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Re: Spin and Go Max (Pokerstars)

Postby Ricolas » Sat Jan 06, 2018 1:41 am

why not update this???
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Re: Spin and Go Max (Pokerstars)

Postby Flag_Hippo » Sat Jan 06, 2018 6:45 am

I don't have a confirmed date for the next release, which is currently subject to internal testing, at this time. If you want access to an alpha version to test this fix then please open a Support Ticket.
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