HUD not working on new database

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HUD not working on new database

Postby auriq » Tue Nov 21, 2017 1:37 pm

Hello,
I will describe my problem in few steps how the problem was involving

1. My HUD wasnt working (was really slow) due to big size (47GB) of my database I believe
2. I made update from v4.14.21 to the newest one v4.14.27
2. I run Rebuild custom cache, which didnt help
3. I purged 70% of my database, but after vaccuming of database, the size of it grown to 53GB somehow, after that PT4 havent even imported any hand while I was playing
4. So I exported hands and notes which I needed and I made new database where I import them into and then I delete the old big database
5. My HUD is still not working and when I want to do rebuild custom cache, it shows the following screen (attached below)
6. Could I now uninstall PT4, install it again and import hands and notes into it?- I´m afraid of loosing my color coding settings in my HUDs tho
Attachments
rebuild cache.png
auriq
 
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Re: HUD not working on new database

Postby Flag_Hippo » Tue Nov 21, 2017 8:07 pm

That error means you have custom statistics which use additional tables which need to be added to the database outside of PokerTracker 4 so you will need to refer to the instructions your premium HUD provider originally sent to you or contact them to find out what you need to do to your new database for those stats to work.
Flag_Hippo
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