jimjo wrote:Do what? What good is this fancy PT4 if it doesn't work on tournaments ? USA players have very few established sites to play on anyways. You guys need to get your developers a swift kick in the ass and tell them to fix this **. I don't know how to be any more crystal clear than that !
I've edited the vulgar language from your post. We have zero issue with you stating your grievances as long as they are civil and constructive but if this continues your posts may be edited/deleted/ignored by support staff so we can better assist other customers who are willing to work with us in a civil and respectful manner. For your information this issue was resolved several days ago with the release of
PokerTracker v4.15 but since you did not open a support ticket as I suggested we were not able to automatically notify you that a fix for this was available. If you still have trouble with your HUD after updating then open a
Support Ticket with a 'PokerTracker4.log file' that's recorded the trouble so we can investigate that for you:
Tutorial: Reporting A Problem