HUD Profile Randomly Changing

Questions and discussion about PokerTracker 4 for Windows

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HUD Profile Randomly Changing

Postby jimmyjim » Thu Jan 04, 2018 5:22 pm

My HUD profile suddenly switches from one to another often. It seems to happen when either I simply move a window, or when my table is switched during an MTT. I have set one as default, but it will often switch to either "Tounrament - Default" or to "PPH MTT Elite". It may be happening during cash games, as well. I am not sure.
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Re: HUD Profile Randomly Changing

Postby Flag_Hippo » Thu Jan 04, 2018 7:20 pm

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file and that will help us figure out what's going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.
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