Hello,
I am trying to use PT4 again but it is not recognising my screenname on Pokerstars (HUD not appearing for my name on any tables) and for any other player only one hand gets saved for them. When I look at the hand history viewer my screenname is missing from the replayer and actual hand history. I have followed the guide - https://www.pokertracker.com/guides/PT4 ... tion-guide
But that is not helping and I am able to get hands through HM2 with no issue, can you please advise what the issue could be?
Thanks