Pokerstars.fr is not tracking Hands anymore

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Pokerstars.fr is not tracking Hands anymore

Postby Steinpilz0104 » Tue Jan 16, 2018 11:09 am

Hi

A fellow of Pokerstrategy.fr has the problem, that PT4 is not tracking the hands after the recent update of Pokerstars.

Is that a known problem?

Thanks for your answer and regards
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Re: Pokerstars.fr is not tracking Hands anymore

Postby Flag_Hippo » Tue Jan 16, 2018 1:33 pm

Make sure that the option to 'Save My Hand History' is still enabled in PokerStars as this option can be disabled after a client update. If that does not help please have them open a Support Ticket with their log file so we can see what's happening here:

Tutorial: Reporting A Problem
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