pt4 problem

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pt4 problem

Postby biflette4valu » Fri Jan 19, 2018 1:45 pm

Hello everyone, since the last two update, I face many problems with the pt4 software. When I run pt4 it displays several messages
this message is saying :unable to login to database (postgres) reason could not connect to sever connection refused , is the server runnung on host??and accepting tcp/ip connection on prot 5432 ;pease thx
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Re: pt4 problem

Postby Flag_Hippo » Fri Jan 19, 2018 2:20 pm

Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in C:\Program Files (x86). Once it's deleted, reboot and try starting PokerTracker 4 again.
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Re: pt4 problem

Postby nowayhey » Sun Jan 21, 2018 11:44 am

i have the same problem, it happened after recent big windows 10 update, the file does not exist for me
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Re: pt4 problem

Postby nowayhey » Sun Jan 21, 2018 1:44 pm

hm, seems like not even postgre reinstall is not working for me, when i start the service it stops immidiately
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Re: pt4 problem

Postby Flag_Hippo » Sun Jan 21, 2018 2:39 pm

Is your computer using a Czech locale? Click your Windows Start button then type the following command:

event viewer 

and click on it when it appears. In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.
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Re: pt4 problem

Postby nowayhey » Sun Jan 21, 2018 2:54 pm

fixed by hard delete
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Re: pt4 problem

Postby nowayhey » Sun Jan 21, 2018 3:00 pm

yes thare are errors 2018-01-21 18:50:37 CET FATAL: configuration file "C:/Program Files/PostgreSQL/9.4/data/postgresql.conf" contains errors...i cant connect to my old databases now, so if u can help how to fix that locale thing so i can again connect to my old database, i would aprreciate that
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Re: pt4 problem

Postby Flag_Hippo » Mon Jan 22, 2018 7:29 am

If you are using a Czech locale then please refer to this link for further information.
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