Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by soon2b » Tue Feb 20, 2018 3:56 am
Im finding these tournaments in pt4 from acr that the tournament id's do not exist. Where are these tournaments coming from? Ill attach a screenshot of the tourny's its the ones that start out 1802xxxxxxxx there are alot of them popping up and having buyins that i have never played such as 25 dollar buyins. I cant figure out what they are or how to deleate them.
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soon2b
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by Flag_Hippo » Tue Feb 20, 2018 8:00 am
Please
zip/compress your WPN hand histories from February and attach them to a
Support Ticket so we can investigate that. By default PokerTracker 4 moves your processed hand histories to your \PokerTracker 4\Processed folder which you can access via the "File -> Open User Data Folder" option. If required you can also purge tournaments from your database - see
this guide for details.
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Flag_Hippo
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by soon2b » Mon Feb 26, 2018 5:12 am
It keeps telling me the file is to large ive compressed and 7zip compressed it I dont know how to get it smaller unless i do one at time
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soon2b
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by soon2b » Mon Feb 26, 2018 5:24 am
This is the only one i could get to compress and fit on here
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soon2b
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by Flag_Hippo » Mon Feb 26, 2018 7:20 am
As requested please send a compressed hand sample to us in a
Support Ticket. The file size limit there is 10MB which should allow for a larger sample of hands than you can attach here and sending a sample to us in a ticket keeps your hands private (I've removed your attachment from the forum).
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