Hud disappeared

[xeca80]

Hi friends,
The hud disappeared in tables, for no reason. I only opened the ipoker client as usual and the PT4, and I started yo play, but without hud. My ipoker client uploaded itself this time, that was the only different thing that ocurred. What can I do??

[knolley]

same here, no HUD in tournaments pokerstars only cash game since this weekend.
grtz

[Flag_Hippo]

The hud disappeared in tables, for no reason. I only opened the ipoker client as usual and the PT4, and I started yo play, but without hud. My ipoker client uploaded itself this time, that was the only different thing that ocurred. What can I do??

Please make sure you are using the latest version of PokerTracker 4. If that does not fix it then please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings the log file will be called "PokerTracker4" or "PokerTracker4.log".

same here, no HUD in tournaments pokerstars only cash game since this weekend.

The most common cause of that is not running PokerStars in English (Settings -> Global -> Language -> English). If you have any further trouble please report this to us as described above.

[xeca80]

I uploaded the latest version of PT4 and everything was ok. Easy this time. Thank you.