No HUD for Pokerstars.in (India)

[IBNash]

I setup a new database, changed currency to INR and it reads the hands fine, even autodetects the Pokerstars.in hands directory. However, no HUD, custom or default is displayed. How do I troubleshoot this?

[Flag_Hippo]

Is this cash games (Regular?, Zoom?) or tournaments? If hands are importing on tournaments but you don''t have a HUD then make sure your PokerStars client is running in English (Settings -> Global -> Language -> English). We are working on supporting this new PokerStars client so if you any hands that are not importing please send us a sample of hand history files in a Support Ticket.

[IBNash]

I spoke too soon... this is for both cash and tourneys BTW. Not enough players for Zoom right now.
I checked and the client doesn't have a Language option at all, looks like it's English only which would make sense.
The currency is correctly set to INR.

No hands are imported and PT4 now logs:

Code: Select all

07:06:25 pm: PokerStars: Importing observed hands from table 'Telamon II'
07:06:25 pm: PokerStars: Hand observed but not imported (#185337627273) from Telamon II
07:06:25 pm: PokerStars: Hand observed but not imported (#185337641465) from Telamon II
07:06:26 pm: PokerStars: Hand observed but not imported (#185337675297) from Telamon II
07:06:36 pm: Error: PokerStars: Unable to import hand (#185337694514). Reason: Invalid limit (P₹2 INR NL (6 max)) for hand #185337694514

I am uploading cash and tourney hand samples via a support ticket.

[IBNash]

Support got back super fast and this should be resolved in the next update.

[puraghar]

i can fix this for you too but support ++

[puraghar]

Mods, this works for me but not for a lot of players. Can you give us some fixies (asking for a friend)

[puraghar]

Hi mods, the error people are receiving is Invalid limit.
I am not receiving that error but when I checked google, every new stars network had the same issue. Can u tell me me why it might be working for me and not others and by what time u will have fixies because cash BIs are showing up fine for me but not mtt BIs