I play Zone on Ignition and use the Ace Poker Solutions Ignition Hand Converter to convert the hands to Poker Stars format in order to upload them to PokerTracker. Could there be a problem with the format that the hand converter is generating? Does the below hand history look like it's formatted correctly? Any other ideas what might be causing this issue?
Here are screenshots of my graphs and summary statistics to more clearly illustrate what I'm seeing:
http://i.imgur.com/0LBXUJv.png
https://i.imgur.com/vdKIV2P.png
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PokerStars Zoom Hand #3594432897: Hold'em No Limit ($0.02/$0.05) - 2018/04/18 19:50:22
Table '#1227' 6-max Seat #1 is the button
Seat 1: Dealer ($8.14 in chips)
Seat 2: Hero ($5.40 in chips)
Seat 3: Big Blind ($3.55 in chips)
Seat 4: UTG ($4.88 in chips)
Seat 5: UTGplus1 ($12.12 in chips)
Seat 6: UTGplus2 ($9.52 in chips)
Hero: posts small blind $0.02
Big Blind: posts big blind $0.05
*** HOLE CARDS ***
Dealt to Hero [6s 7s]
UTG: calls $0.05
UTGplus1: folds
UTGplus2: folds
Dealer: folds
Hero: raises $0.18 to $0.20
Big Blind: folds
UTG: raises $0.30 to $0.35
Hero: calls $0.15
*** FLOP *** [6c 4c 7d]
Hero: checks
UTG: bets $0.37
Hero: raises $1.10 to $1.10
UTG: raises $1.46 to $1.83
Hero: raises $3.22 to $5.05 and is all-in
UTG: calls $2.70 and is all-in
*** TURN *** [6c 4c 7d] [Qs]
*** RIVER *** [6c 4c 7d Qs] [4s]
*** SHOW DOWN ***
Hero: shows [6s 7s] (two pair, Sevens and Sixs)
UTG: shows [Ad Qd] (two pair, Queens and Fours)
Uncalled bet ($0.52) returned to Hero
UTG collected $9.32 from pot
Seat re-join
Table deposit $2.50
*** SUMMARY ***
Total pot $9.81 | Rake $0.49
Board [6c 4c 7d Qs 4s]
Seat 1: Dealer (button) mucked [8s Th]
Seat 2: Hero (small blind) showed [6s 7s] and lost with two pair, Sixes and Sixes
Seat 3: Big Blind (big blind) mucked [Td 8c]
Seat 4: UTG showed [Ad Qd] and won ($9.32) with two pair, Queens and Fours
Seat 5: UTGplus1 mucked [Jc 2s]
Seat 6: UTGplus2 mucked [Jd 4d]