Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by junks » Sat May 19, 2018 9:36 pm
After Stop Getting Hands it says: Manual Import - Pokertracker has detected a large number of hand history...would you like to import them now?
If I click Yes, it imports 0 hands and repeats next time.
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junks
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by Flag_Hippo » Sun May 20, 2018 6:19 am
So we can see what's happening here please
enable logging, reproduce this problem and then send your log file to us in a
Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be called 'PokerTracker4' or 'PokerTracker4.log'.
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Flag_Hippo
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by desperate dan » Mon May 21, 2018 5:25 am
I get exactly the same thing. It started happening after the latest update.
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desperate dan
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by Flag_Hippo » Mon May 21, 2018 6:17 am
I don't see a ticket from the OP so if you can please report this to us as described above we can investigate that.
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Flag_Hippo
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