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error pocker tracker 4

PostPosted: Sun Jun 10, 2018 1:43 pm
by pieza8977
513/5000
good for 2 or 3 days I started to go bad pocker tracker 4 at the time of playing suddenly I did not leave the hud had to close pocker tracker and turn it on again and today I'm very bad I have two hud and one I do not get my hands I mean the hud but not the numbers then I give to get hands hkile playing and well and when I stop I was blocked and tried to rebuild cache haver if I solved it and I get an error you know how to fix it haver if this is the mistake I have?

unabale to rebuild cache
reason error unable to execute query fatal error reason error ( error syntax error at near line 17... (torney blinds amt bb) 0 then ( torney_ han/ player _s....

Re: error pocker tracker 4

PostPosted: Sun Jun 10, 2018 2:58 pm
by Flag_Hippo
Please enable logging, reproduce this problem and then send your log file to us in a Support Ticket so we can see more details about this error. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.

Re: error pocker tracker 4

PostPosted: Tue Jun 12, 2018 8:22 am
by pieza8977
hello and updated poker tracker 4 that had an old version for now I'm doing fine thanks

Re: error pocker tracker 4

PostPosted: Tue Jun 12, 2018 1:43 pm
by Flag_Hippo
Pleased to hear that and thanks for the update.